Terms of Use

1. Scope and acceptance

These Terms of Use apply to burnsmax.ca, play.burnsmax.ca, and all games, applications, online features and services published or operated under the Burnsmax name, including Astra Forge, unless a specific service clearly provides additional terms.

By using a Burnsmax service, you agree to use it lawfully, reasonably and in accordance with these terms and any rules displayed in the relevant game or platform.

2. Burnsmax and its games

Burnsmax is an independent project. Games and online services may evolve over time: features, balance, content, supported platforms, prices, progression systems and online functionality may be added, changed or removed as development continues.

3. Accounts and authentication

Some features require a Burnsmax account or a linked Apple, Google or Discord identity. You are responsible for keeping access to your own device, email address and linked provider accounts secure. Do not share authentication tokens or intentionally give another person access to an account in a way that compromises account security.

Third-party sign-in providers operate under their own terms and privacy policies. Burnsmax never asks for or receives your Apple, Google or Discord password.

4. Fair use, cheating and abuse

You may not intentionally interfere with Burnsmax services, exploit vulnerabilities, automate abusive traffic, manipulate verified scores or progression, bypass security controls, impersonate another user, or use cheats or modified clients to obtain unauthorized advantages in online systems.

Burnsmax may invalidate runs, remove illegitimate rewards, restrict features or suspend access when reasonably necessary to protect the service, other players or the integrity of online systems.

5. Purchases, virtual items and subscriptions

Some games may offer optional purchases, including virtual currency, consumable items, permanent unlocks, subscriptions or other digital content. Purchases help fund server hosting, online infrastructure, maintenance and continued development, and support the independent work behind Burnsmax.

The price, currency, renewal terms and taxes shown by the storefront or payment provider at checkout are the terms that apply to that transaction. When the purchase is processed by a third-party store, that provider handles the payment method and billing relationship.

Virtual currencies, items and entitlements are digital service features. Unless required by applicable law or explicitly stated otherwise, they have no cash value outside the applicable Burnsmax service and cannot be exchanged for real-world money.

For subscriptions, cancellation and renewal management are normally performed through the platform account that processed the subscription. Removing a game or deleting a Burnsmax account does not necessarily cancel a storefront subscription automatically.

6. Refunds and billing problems

Refund eligibility and billing disputes are generally governed by the storefront or payment provider used for the transaction. For App Store purchases, requests are handled through Apple's purchase and refund systems. If a purchase was charged successfully but the corresponding Burnsmax entitlement is missing, contact support with the game, platform, approximate purchase date and any non-sensitive transaction reference provided by the store.

Do not send full payment-card numbers, banking passwords or other sensitive financial credentials to Burnsmax support.

7. Service availability and online connection

Some Burnsmax games and features require an internet connection. Online services may occasionally be unavailable because of maintenance, updates, provider outages, security work or technical incidents. Burnsmax aims to keep services available but cannot guarantee uninterrupted or error-free operation.

8. Progression, saves and service changes

Burnsmax may adjust game balance, rewards, progression curves, quests, virtual economies, events and other game systems. During development, beta testing or major migrations, test or invalid data may be corrected, migrated or reset when necessary for the integrity of the service.

9. Intellectual property

Unless otherwise stated, Burnsmax games, branding, visual assets, code, text, game systems and original content are protected by applicable intellectual-property rights. Access to a game or purchase of digital content grants a personal right to use the service; it does not transfer ownership of Burnsmax intellectual property.

10. User submissions and support

If you submit a bug report, suggestion or feedback, you allow Burnsmax to use that information to investigate, improve or develop its services. Do not submit material you do not have the right to share.

11. Privacy

Use of Burnsmax services is also subject to the Privacy Policy. Information about account and data deletion is available on the Account & Data Deletion page.

12. Responsibility and consumer rights

Burnsmax services are provided with reasonable care, but software may contain bugs or experience interruptions. Nothing in these terms is intended to remove mandatory rights or protections that you have under applicable consumer or privacy law.

13. Changes to these terms

These terms may be updated when Burnsmax adds games, platforms, payment models or online features. The current version published on burnsmax.ca applies from the date shown on the page, subject to any mandatory rights that apply to existing transactions.

Contact us

For any question about this policy or to exercise your rights, use the secure 🛟 Support.