// PRIVACY / ACCOUNT
Account & Data Deletion
How to request deletion of a Burnsmax account and associated data. burnsmax.ca, play.burnsmax.ca and all Burnsmax games are covered.
How to submit a request
The easiest way is to use the support form and choose Privacy / my data. Do not send passwords or banking information.
Use the button below and identify the relevant game or service.
Provide your Burnsmax email or account identifier and, when applicable, the linked provider (Apple, Google or Discord). Verification may be required.
You may request deletion of the full account or specific information. Account deletion may permanently remove progression, inventory, leaderboard and other associated data.
After verification, Burnsmax data that no longer needs to be retained is deleted or anonymized. Limited information may need to remain temporarily for security, fraud prevention, technical backups, purchases, or legal/accounting obligations.
Apple, Google and Discord
Deleting data from Burnsmax does not delete your account or information stored directly by the sign-in provider. That information is managed by the provider under its own policy.
Purchases and subscriptions
Deleting your Burnsmax account does not automatically cancel a subscription managed by Apple or another storefront. Cancel the subscription through the platform that bills it. Minimal data needed to validate a transaction, prevent fraud or meet accounting obligations may be retained when required.